I have to be honest, it's been glitchy, there's lots of problems. Six months ago I'd get a text every month to say my medications were ready but now we don't. We have to keep coming down to see what's going on which costs us time and money, I travel a lot for work and my husband is self-employed. I've had times where I've been very close to running out and as it's HRT it's important it continues smoothly. I have had nice staff today, the lady was very nice and very sympathetic. It's also a conce ... rn about people being on long-term medications. My husband has to chase his annual blood test and I would have thought there'd be closer monitoring of my HRT. I've had one review in five years. It was with the pharmacist who was actually brilliant and I learned more with him than any GP. Even the female GPs don't have the knowledge or expertise. Often they have to seek advice and get back to you which is good that they do get the right answer but they could do with some specialist training or having a specialist you see. They are very good for women's screenings, they do contact you for those.