Frequently asked questions (FAQs)

Answers to your FedEx at Walgreens pickup and dropoff questions

Do I have to pay any additional fees for picking up or dropping off at this FedEx at Walgreens location?

No. There are no additional fees for picking up or dropping off a package at this location in Sharonville.

How can I make sure my FedEx package will be accepted for drop off at this FedEx at Walgreens location?

Acceptable packages are securely sealed and properly labeled with a FedEx shipping label. Also, ensure your package:

Weighs less than 55 pounds

Size is smaller than 48" x 25" x 25"

Does not contain dry ice

Is not packed using damaged or improper packaging

Does not contain live animals

Does not contain dangerous goods or hazardous materials*

* Walgreens does not accept dangerous goods or hazardous materials other than the acceptance of UN 3373

Place properly prepared shipments smaller than 7 x 4 x 2 into the FedEx UN 3373 Pak overpack

Mark outer packaging properly; see 'Marking and Labeling' or refer to IATA packing instruction 650

How long can a FedEx package be held at this Walgreens location for pickup?

A package will be held for up to 7 days. After that, the package will be returned to the nearest FedEx facility, and your tracking information will be updated to show that your package is no longer being held for pickup. If your package has been returned, call 1.800.GoFedEx 1.800.463.3339 for additional assistance.

Which FedEx shipping services are accepted at this Walgreens?

This location at 12110 Lebanon Rd will accept most FedEx packages. International packages are accepted as long as the package has a U.S. originated address. All packages must include a completed printed label using your FedEx account number or credit card payment. Paper airbills will not be accepted. For assistance with packing supplies, help packaging items or for dangerous goods/hazardous material shipments, visit one of our staffed locations in Sharonville.

Does my package need to be boxed and labeled before I drop it off at this FedEx at Walgreens?

Yes, all packages should be boxed, sealed and labeled prior to arriving at the Walgreens location on 12110 Lebanon Rd to drop off location. Or if you have a QR code on your phone from a retailer or one you created on the FedEx® Mobile app, show it to a team member, and they'll print your label for you.

Does this FedEx at Walgreens provide shipping and packing supplies?

No, these locations do not provide any shipping or packing materials. All packages must be dropped off "ready to ship" with the package fully closed, in good condition and with a printed shipping label affixed to the box. Should you need shipping supplies or help packing items in Sharonville, visit a nearby FedEx Office location or one of the select participating FedEx Authorized ShipCenter or Office Depot OfficeMax locations.

Can I drop off my online shopping returns at Walgreens?

You can easily make your returns at any Walgreens location. If your online shopping return has a FedEx label, you can drop off your sealed and prelabeled package to a Walgreens location of your choice and ask a store associate for assistance. Don't have a label? You can request a FedEx return label from participating online stores. Request a return label from the store and they will send you an email with a QR code. Bring your email with the QR code to a participating Walgreens location, and a store associate will print the label for you.