To change your password, the first step is to log in to MyRogers (Shaw). You can do this using the MyRogers (Shaw) app (Apple App Store | Google Play Store) or the MyRogers (Shaw) website (Rogers.com/myrogers/shaw). 

Using the MyRogers (Shaw) app: 

Log in to the MyRogers (Shaw) app using your username and password.

Tap the menu icon. 

on Apple devices, the … symbol in the bottom right corner.

on Android devices, the ☰ in the top left corner.

Tap Email Accounts.

Tap the email address you want to update.

Tap Change Password.

Enter a new password.

Tap Save.

On the MyRogers (Shaw) website:
If you use the website at a smaller screen or window size, menu options may be hidden. Click the ☰ symbol in the top left corner of the screen to find and select them. 

Go to Rogers.com/myrogers/shaw. Log in to MyRogers (Shaw) using your username and password.

Hover over My Services at the top of the page, and click Internet.

Scroll down to Email Accounts and click Edit next to your email address.

Enter a new password in the New email password field.

Click Update.

If you need help, the primary account holder can get password assistance by speaking to a customer service agent using the MyRogers (Shaw) app, or by calling 1-888-472-2222.